Privacy Policy

Our Privacy Policy


Preferred Billing Services, LLC, an Arizona limited liability company, seeks to actively maintain the privacy of our online visitors, and we have constructed and will administer this website accordingly. This Privacy Statement applies to the information we collect from you when you visit our website, and applies only to information you voluntarily provide to us through the Patient or Physician portal.

Children’s Online Privacy Act Compliance
We are in compliance with the requirements of the Children’s Online Privacy Protection Act. Our website and services are intended for persons who are at least 13 years old or older, and we do not collect any personally identifiable information from anyone under 13 years of age.

Information Collected
We collect personally identifiable information voluntarily submitted from you when you use our site through the Patient or Physician portal.

Use of Cookies
“Cookies” are small files or records that we place on your computer’s hard drive to distinguish you from other visitors to our site. The use of cookies is a standard practice among websites to collect or track information about visitor activities while using a website.

Use of Information
We use personally identifiable information that you submit for our internal business purposes only, and we do not sell or trade it. We disclose personally identifiable information to trusted third parties who assist us in operating our website and conducting our business, so long as those third parties agree to keep such information confidential.

How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you use our site. We offer the use of a secure server and all information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible to those authorized with special access rights. After a transaction, your private information, such as credit card numbers, will not be stored on our servers.

Website and Information Security
We use a number of physical security (such as locks and alarm systems), electronic security (such as passwords and encryption methods), and procedural security measures (such as rules regarding the handling and use of information) designed to protect the security and integrity of information submitted through this website. Due to the nature of the Internet and online communications, however, we cannot guarantee that any information transmitted online will remain absolutely confidential, and we are not liable for the illegal acts of third parties such as criminal hackers.

Online Communication Practices
We send electronic newsletters, notifications of account status, and other communications, such as marketing communications, on a periodic basis to various individuals and organizations. We may also send e-mail communications regarding topics such as general health benefits, website updates, health conditions, and general health topics. We offer you appropriate consent mechanisms, such as opt-out, for marketing and certain other communications. As examples, you may click on the opt-out button associated with the specific e-mail communication or contact us as described below in the section “Contact Us”. Please be aware that opt-outs may not apply to certain types of communications, such as account status, website updates, and other communications.

Social Security Number Protection Policy
Protecting personal information is important to Preferred Billing Services. It is our policy to protect the confidentiality of Social Security Numbers (“SSNs”) that we receive or collect in the course of business. We secure the confidentiality of SSNs through various means, including physical, electronic, and administrative safeguards that are designed to protect against unauthorized access. It is our policy to limit access to SSNs to that which is lawful, and to prohibit unlawful disclosure of SSNs.

Disclosures to outside Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent
By using our site, you consent to our Privacy Policy.

Changes to Our Privacy Policy
Any changes to our Privacy Policy will be posted on this page. Our Privacy Policy was last updated on September 5, 2013.

Contact Us
If you have any questions regarding our Privacy Policy, or you suspect a privacy violation, you may contact Preferred Billing Services toll free at 877-225-8990.